News Release

TRUST National Bank Bolsters Telephony Network with Cisco Unified Communications

Bank deploys common digital telephony network for highly secure, uninterrupted, multiservice communications across Russia
Dec 20, 2008

MOSCOW, Russia - December 19, 2008 - TRUST National Bank, one of the leading commercial banks in Russia, has completed the upgrade of its country-wide communications network with Cisco® Unified Communications to offer highly secure, multi-functional digital telephony services. The Bank now boasts a resilient multiservice network infrastructure that helps reduce management and operational costs.

The need for fast and reliable voice and data communications across a growing network of branches and customers necessitated an infrastructure upgrade to be able to offer a host of next generation services, such as multimedia conferencing and location agnostic presence, for improved customer service.

"As one of the largest commercial banks in Russia, TRUST National Bank needs to ensure 24x7 access to the full range of banking services, especially as we continue to grow our customer base and expand our geographical presence," said Alexei Katrich, managing director of IT and Operations at TRUST National Bank. "Located across 40 cities of the Russian Federation, we required new innovative communications tools to realize the full potential of our banking applications and the raise quality of service for our customers, while enjoying economic benefits of new technologies. Cisco IP solutions offer a strong mix of reliability, integration, reduced operational costs and long-term viability."

TRUST National Bank selected NVision Group, a Cisco Gold Certified Partner, to implement Cisco Unified Communications to make the network increasingly fault-tolerant, secure, intelligent and scalable. The new system also helps enable the integration of telecommunications with banking business applications. Bank employees can access a full range of telephony services to maximize the efficiency of using PSTN lines and cut long-distance communications bills. With robust encryption and security built into Cisco IP solutions, conversations over the Bank's digital network are highly secure.

"The Cisco Unified Communications solution is helping to enable growth by laying a strong foundation for raising collaboration performance and improving cooperation with customers and partners, which in turn could help the Bank increase clients' loyalty," said Pavel Teplov, Cisco business development manager. "Bank employees are now empowered with simple intuitive communications applications and convergence across fixed and mobile devices - all of which together help raise personal productivity."

"We changed the main operating principle of TRUST National Bank's phone network by migrating it from traditional analog technologies to Cisco-based IP telephony, which helped us to integrate communications with business processes," said Anton Sushkevich, CEO, NVision Group. "The upgraded network now makes use of the capabilities of IP telephony, multimedia conferencing and intelligent networks to radically cut the Bank's expenses while improving employee productivity."

TRUST National Bank's network upgrade deployed different Cisco products, such as voice gateways, WAN routers, IP Phones and access switches. Specialists from NVision Group completed the entire network infrastructure upgrade - installing the whole set of hardware and software utilities.

About TRUST National Bank

The TRUST National Bank is one of the thirty largest financial institutions of Russia (according to the Central Bank of the Russian Federation). The bank supports a full range of retail banking services, offers loans to small and medium businesses and provides enterprise banking services via Russia's third largest network of branches (according to RBC Rating).

In July 2007 the shareholders of the National and the Investment TRUST banks decided to merge their assets. In November 2007, prior to the merger, Merrill Lynch purchases about 10% of the TRUST bank holding. For more information about the TRUST National Bank, please, refer to

About NVision Group

ZAO NVision Group is a leader of the Russian system integration market and a leading supplier of IT solutions and services. The company relies on the full range of technologies, expertise and industry solutions helping commercial businesses and government agencies to raise business value of technological investments.

The company headquarters is located in Moscow. It also has a regional daughter company in Almaty, Kazakhstan (NVision Central Asia), as well as branches in the cities of Volgograd, Nizhny Novgorod, Novosibirsk, St.Petersburg, and Tashkest, Uzbekistan (NVision Group Asia). More information about ZAO NVision Group is published at