News Release

Auckland University to Reduce Costs and Provide New Services to Its 1800 IP Phone Users

First University in New Zealand to Deploy a end-to-end Cisco IP Communications System
Aug 16, 2005

AUCKLAND, New Zealand, August 16, 2005 - Auckland University of Technology (AUT) has become the first New Zealand University to install an Internet Protocol (IP) Communications system from Cisco Systems®. The network, which will support 1800 Cisco® IP phones, will help AUT improve communications efficiencies and deliver new services to its users.

A leader in New Zealand tertiary education, AUT has migrated to IP-based voice, video and data communications system to reduce operational costs across its four campuses. For instance, the single IP network will allow AUT to cater more efficiently for 'moves, adds and changes' when staff move from one location to another. Further, the network will allow AUT to simplify network management across its campuses.

AUT's director of IT Services, Wendy Bussen, said; "In converging the network onto a single Cisco® IP platform, we will be able to provide for more rapid rollout of services, including softphone, video conferencing over IP and mobility features. For students, contactability will be a key benefit enabling better access to relevant services and staff. It is very satisfying to be the first New Zealand University to go completely voice over Internet Protocol (VoIP), it is the right time to do it and it fits with our market position as an innovation leader."

The network is based on the deployment of 1,800 Cisco handsets, comprising a mix of 7960, 7940 and 7912 IP phones, Cisco CallManager software, Cisco 2821 routers, VG 248 gateways and Catalyst® 3560 and Catalyst 2950 switches at the network edge.

Cisco worked closely with its strategic alliance partner, IBM to design, deploy and support the network, which has replaced AUT's aging private branch exchange (PBX)-based telephony network.

IBM's manager of Integrated Technology Services, Mal Mackay said; "IBM is delighted with the implementation and feedback from the university had been very positive. From a change management perspective, this was one of the most efficient deployments of a new IP Communications infrastructure that IBM and Cisco have been involved with in New Zealand. The implementation underlines IBM's expertise in providing integrated voice solutions that allow organisations like AUT to innovate and expand into new areas smartly and quickly, and with demonstrable business results."

Cisco New Zealand Country Manager David Barker said; "AUT's move to IP Communications continues the University's astute technology direction and is a good example of an organisation which has taken full advantage of its data network to provide voice and other services. Cisco has an excellent relationship with AUT, dating back a number of years and we're delighted to be involved as AUT marks another significant point in its development."


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