Costa Rica Government Signs Letter of Understanding with Cisco to Accelerate the Digitization of the Country

Cisco will make its global experience related to the digital government, digital education, smart cities and cybersecurity, among others, available to the Government of Costa Rica

SAN JOSE, Costa Rica 11 February 2016 – In order to exchange information and share best practices to support the digital agenda for Costa Rica, the Telecommunications Vice Ministry, a specialized unit from MICITT (Ministerio de Ciencia Tecnología y Telecommunicaciones) of Costa Rica, and Cisco signed a Letter of Understanding for a collaboration relationship.

Under this Letter of Understanding, Cisco will actively collaborate by providing its global experience to support MICITT in their efforts to establish a digital government, digital education, access to telecommunications services, and cybersecurity, aligning best practices for the betterment of its citizens, and to further Costa Rica’s development as an information society.

The MICITT is responsible for Costa Rica Public Policy related to science, technology and telecommunications nationwide in order to promote the use of information and innovation, to prioritize and drive industry initiatives related to competitiveness, welfare and prosperity. MICITT is actively working on the steps and initiatives required for the digitization of the country. Among other steps, they are already preparing their teams on topics such as cybersecurity and the protection of personal data within the public sector.

The letter of understanding also states that both organizations will explore jointly developed activities related to the digitization as well as the digital transformation of Costa Rica.

Supporting quotes:

  • Ana Helena Chacón Echeverría, Vice President of the Republic of Costa Rica:

"The Government of the Republic of Costa Rica will take advantage of the technical knowledge of Cisco through a very valuable and transparent relationship. Information such as cybersecurity will help us to protect the confidentiality of personal information used in the public sector. In our society the information has an increased value, and we need to reinforce the protocols that protect our people from misuses that could be done by some unscrupulous people.”

  • Emilio Arias Rodríguez, vice minister of telecommunications:

“A connected country also involves being responsible for the security of information. Being ready means supporting a country¹s institutions in protecting their most valuable heritage: information.  This information provides the means to learn, protect society and focus on driving digital literacy ­ in partnership with our civil servants who strive to protect that heritage with the resources they have available to them.”

  • Gustavo Sorgente, Managing Director, Central America, Caribbean and Northern countries of South America – CANSAC- Cisco:

“The countries and companies that get ahead and embrace the digital transformation - this is the connection of cities, companies, and countries to the Internet - will uncover limitless possibilities to drive innovation, growth and jobs of the future. We want to collaborate with Costa Rica in their journey to digitization, sharing our vision as well as our experience to help them succeed in their objectives.”

  • James Mobley, Vice President, Security and Collaboration Services, Cisco:

“Cisco is thrilled to partner with Costa Rica to drive digital acceleration and create business value by innovating faster and better, creating exceptional citizen experiences, and working more efficiently, all while managing risk and ensuring better security. As a technology leader who has made our history on transforming enterprises, we are excited to be working with Costa Rica at a country level.”

About the Vice Ministry of Telecommunications

The Vice Ministry started its work on 2008 when the section No. 8642 from the General Telecommunications Law and the section No. 8660 from the Modernization of Public Telecommunications Law, Defines the three roles of the state, lead, regulator and implementing body. The Vice Ministry of Telecommunications was created in 16 October 2008. For more information please visit

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