SVP, Customer Experience, EMEAR
Alistair Wildman leads Cisco’s Customer Experience (CX) EMEAR organisation, which includes responsibility for 6,000 employees, 120,000 customers, 12,000 partners. It includes professional and support services, customer success and renewals teams who, alongside ecosystem partners, deliver business solutions throughout a customer lifecycle by advocating for increased time-to-value and high return on technology investment.
Before joining Cisco, Alistair was the Chief Revenue Officer at OnAPP where he led their transformation and growth through a broad portfolio of cloud software, subscription and services offerings to help customers differentiate in their markets. He also established a new global customer success team, renewal and account management processes, and a new consulting services delivery group to drive growth returns.
With over 20 years of IT and software experience, Alistair’s career spans executive positions at technology stalwarts such as VMware, Salesforce and Microsoft where he held the positions of EMEA General Manager, End User Computing; SVP, Customer for Life International Markets (EMEA, Asia and Japan); General Manager, Global Practices, Microsoft Consulting Services (MCS), respectively.
He is an Information Technology graduate of Leeds Beckett University in the UK.
Alistair is an active advocate for diversity and equality in the workplace and is the Executive sponsor for the Cisco apprenticeship and graduate programmes. Alistair is also Cisco executive sponsor for Barclays, Etisalat Group and Nestlé as well as co-sponsor for British Telecom, Orange Business Services and Deutsche Telekom.
Alistair has lived and worked across the globe and currently resides in the UK with his wife, four children, and dog Eric.