Sandeep Milar serves as the Senior Vice President of Customer Experience Product Management at Cisco, where he leads a global organization driving transformative innovation at the intersection of technology, business, and customer experience. Sandeep spearheads the evolution of Cisco’s Services portfolio, ensuring it is purpose-built for the AI era and strategically aligned with the dynamic needs of customers. His mission: to maximize customer value while positioning Cisco as a leader in customer experience.
Under Sandeep’s leadership, the delivery of Professional Services and Support are undergoing a groundbreaking transformation, harnessing the power of automation and AI to digitize workflows, boost operational efficiency, and deliver superior customer outcomes. By driving the adoption of AI-enabled predictive, proactive, and personalized capabilities, Sandeep is ensuring customers and partners experience seamless, tailored interactions across Cisco’s product suites.
Prior to joining Cisco, Sandeep led product management across various industries at global market leaders such as Visa, Experian, and Nielsen. His expertise includes building, supporting, and launching products and solutions globally, managing P&L, and enabling transformations to SaaS/PaaS-based models.
Sandeep holds an M.B.A. from the University of Liverpool and a Bachelor of Engineering in Computer Science from Bangalore University. He lives in San Mateo, California with his wife, two daughters, and their dog. In his free time, Sandeep enjoys being outdoors, playing golf and tennis with his daughters, and completing DIY projects like automating his home.
Sandeep Milar serves as the Senior Vice President of Customer Experience Product Management at Cisco, where he leads a global organization driving transformative innovation at the intersection of technology, business, and customer experience. Sandeep spearheads the evolution of Cisco’s Services portfolio, ensuring it is purpose-built for the AI era and strategically aligned with the dynamic needs of customers. His mission: to maximize customer value while positioning Cisco as a leader in customer experience.
Under Sandeep’s leadership, the delivery of Professional Services and Support are undergoing a groundbreaking transformation, harnessing the power of automation and AI to digitize workflows, boost operational efficiency, and deliver superior customer outcomes. By driving the adoption of AI-enabled predictive, proactive, and personalized capabilities, Sandeep is ensuring customers and partners experience seamless, tailored interactions across Cisco’s product suites.
Prior to joining Cisco, Sandeep led product management across various industries at global market leaders such as Visa, Experian, and Nielsen. His expertise includes building, supporting, and launching products and solutions globally, managing P&L, and enabling transformations to SaaS/PaaS-based models.
Sandeep holds an M.B.A. from the University of Liverpool and a Bachelor of Engineering in Computer Science from Bangalore University. He lives in San Mateo, California with his wife, two daughters, and their dog. In his free time, Sandeep enjoys being outdoors, playing golf and tennis with his daughters, and completing DIY projects like automating his home.