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Eric Knipp
Eric Knipp on LinkedIn 
Eric Knipp is Senior Vice President and General Manager of Cisco's Customer Experience (CX) Americas, where he oversees an $8.9B+ business across 17 countries. Leading professional services, delivery, and customer success, Eric helps customers and partners accelerate value from their technology investments.
With 22 years at Cisco, Eric previously held leadership roles in Solutions and Systems Engineering, driving go-to-market strategies and innovation. He is passionate about evolving the networking industry through programmability and DevOps integration.
Before Cisco, Eric held roles at AT&T and Nortel. He holds an MBA from Indiana University and is a CCIE. Eric is a contributing author on network design, security, and unified communications.
Eric Knipp is Senior Vice President and General Manager of Cisco's Customer Experience (CX) Americas, where he oversees an $8.9B+ business across 17 countries. Leading professional services, delivery, and customer success, Eric helps customers and partners accelerate value from their technology investments.
With 22 years at Cisco, Eric previously held leadership roles in Solutions and Systems Engineering, driving go-to-market strategies and innovation. He is passionate about evolving the networking industry through programmability and DevOps integration.
Before Cisco, Eric held roles at AT&T and Nortel. He holds an MBA from Indiana University and is a CCIE. Eric is a contributing author on network design, security, and unified communications.
