Press Release

Kominfo Selects Cisco to Power First-Ever Hybrid G20 Summit in Indonesia

Nov 10, 2022

Jakarta, November 8, 2022 Indonesia’s Ministry of Communication and Information (Kominfo) has selected Cisco to power the first-ever hybrid G20 2022 Summit in Bali, Indonesia. Cisco will provide secure collaboration with Webex by Cisco and wireless connectivity and monitoring capabilities with Meraki and Thousand Eyes for the event, including the G20 Leaders’ Summit.

Minister of Communications and Informatics Johnny G. Plate said, "Secure and seamless collaboration is crucial for any hybrid event, and even more so for an event like the G20 Summit. We are confident of Cisco’s leadership in collaboration, security, and networking to power the G20 Summit. Cisco’s complete range of products and services not only supports seamless collaboration; it also maintains the confidentiality of leaders' interactions.”

Johnny added that Kominfo has had a successful history working with Cisco for various G20 virtual meetings. Since Indonesia received the G20 2022 presidential mandate in October last year, Kominfo has held hundreds of Cisco-powered high-level hybrid meetings at various levels, including at the ministerial level, both physically and virtually.

Kominfo will rely on the Webex Suite to enable delegates and participants to stay connected and engaged in this year’s G20 Summit. The Webex Suite is the industry’s first suite for hybrid work that provides Cloud/Premise Calling, Messaging, Meetings, Polling, Whiteboarding, Asynchronous Video and Events in a unified, highly secure offering. Johnny emphasized that Webex has proven to facilitate the seamless and secure exchange of information and interactions through its high-profile work with government leaders and leading organizations with its engaging and inclusive features, such as real-time translation, AI-enhanced speech and noise cancellation, as well as integrated real-time polling with Slido.

Managing Director, Cisco Indonesia, Marina Kacaribu said, "Cisco is honoured to be a technology partner for the G20 Summit. As a leader in hybrid work solutions, we are excited to partner with the G20 committee and the Indonesia presidency to power secure and efficient collaboration for all ministerial delegates and industry representatives who will be participating from all over the world in the hybrid summit this year.”

Marina said, “Security has always been at the core of what we stand for as a company and how we’ve designed our products from the ground-up. Webex’s built-in security, in compliance with global privacy laws and regulations, gives organizations data security, compliance visibility and control over their meetings, allowing customers to collaborate securely. This has helped us earn the trust of many government institutions around the world including Kominfo.”
Cisco has a long history of deploying the Webex Suite to support G20 Summits. Webex was first used in the G20 forum in 2020 under the Saudi Arabian presidency. This was the first time the G20 was held virtually due to the Covid-19 pandemic.

The G20 is a multilateral cooperation forum for countries and intergovernmental organizations with the most influential economies in the world. Indonesia joined this forum in 1999 after successfully overcoming the economic crisis at that time. For the first time, Indonesia holds the G20 Presidency at the G20 Summit 2022. The meeting will be hosted in Nusa Dua, Bali.

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About Webex by Cisco 

Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center and purpose-built collaboration devices. Webex’s focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality and familiarity with technology. Its solutions are underpinned with security and privacy by design. Webex works with the world’s leading business and productivity apps – delivered through a single application and interface. Learn more at

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