News Release

Hospital Galenia Expands Its Cisco Medical-Grade Network to the Four Points by Sheraton Cancun Centro Hotel That Will Operate in Its Premises

The Hotel complements Hospital Galenia services offered to the medical tourism market
Mar 12, 2015

CANCUN, MEXICO. − 12 March 2015.‑ Hospital Galenia, the only private tertiary care hospital1 in the Mexican state of Quintana Roo opened a Four Points Hotel in their premises, and has chosen Cisco® Unified Communications and Collaboration portfolio for its collaboration needs. The implementation is connected to the Cisco Medical-Grade Network2 that the hospital has already implemented to reinvent health care experience for their customers.

Hospital Galenia has the Joint Commission International certification due to its operation under the highest standards in service and technology in order to fulfill the requirements of the medical tourism market;; the Four Points Hotel complements the services offered to patients and relatives. An interconnected network between the hospital and the hotel allow maintaining a trusted communication network to continue offering high quality medical care when staying at the hotel.

The Hotel has 108 guest rooms and four suites with IP data and voice services, as well as access to Wi-Fi in all areas. It has a business center, gymnasium, swimming pool, beauty parlor, meeting spaces to host up to 220 persons, among other amenities.

Partner Factor Integracion, deployed the following Cisco products at the Four Points by Sheraton Cancun Centro:

  • Cisco Unified Communications Manager 8.6, an enterprise-class IP telephony call-processing and Unified Communications system that provides traditional telephony features as well as advanced capabilities, such as mobility, presence, preference, and rich conferencing services
  • Cisco Unity 8.6 Voice Mail and Unified Messaging
  • Enterprise LAN Switching Core (4507R), LAN switching Enterprise Access (C3750X, C3560X, C2960)

Supporting Quotes:

  • Ignacio Carreón, manager of strategic planning and corporate development from Grupo Antillas holding of Hospital Galenia

The Four Points by Sheraton Cancun Centro offers spaces for any business or social gathering you have in mind. Each room is equipped with wireless High Speed Internet Access and state-of-the-art audiovisual technology. The connection to the Medical Grade network of Hospital Galenia allows us to offer a communications network based on a high quality medical care to guest staying at the hotel.

  • Ramon Guevara, General Director Factor Integracion

Factor Integracion focuses on developing applications to optimize the relationship of our customers with their customers. Working along with Cisco, we had been able to support Hospital Galenia to become the first hospital with a Medical Grade Network, and now we have the chance to help them to cement their position in the medical tourism market by deploying the first hotel interconnected to a hospital under a secure and reliable environment. This will help physicians to develop their job and offering high tech communications to their customers and patients”.

  • Rogelio Velasco, vice president Cisco Mexico

“Cisco Medical-Grade Network solutions gives medical personnel anytime, anywhere access to patient information under a tailor made reliable and highly secure network; having the Four Points Hotel connected to Hospital Galenia, by way of Cisco technology, will give health care practitioners the confidence to maintain communication in all premises that can support them in their daily patient care work”.

About Hospital Galenia

Hospital Galenia was created in 1998 when a visionary group of Mexican physicians and entrepreneurs formed a strategic partnership that came to life on March 20, 2006. When Hospital Galenia opened its doors, in spite of the damage inflicted by Hurricane Wilma to Cancun, offered uncompromised levels of quality care and services. Our name, Galenia, says it all. “Galenia” means “place where Galenists meet”, and in our hospital, physicians come together to secure our community’s well-being.

About Factor Integración

Factor integración is a 14 years experienced company that offers professional counseling to satisfy the requirements of corporations that require reliable solutions to meet their needs for integrated communications.

About Four Points by Sheraton Cancun Centro

Four Points by Sheraton Cancun Centro is situated in a privileged location in the heart of the corporate area, 10 minutes from the international airport and close to major tourist attractions, beaches and shopping malls. The property has 108 rooms and 4 junior suites that are decorated with elegance and style, modern restrooms, refreshing amenities and luxurious bedding with the house brand “Four Comfort Bed®”. Four Points by Sheraton Cancun Centro offers free Wi-Fi and parking free of charge. A fully equipped gym, a swimming pool on the terrace of the hotel, a spacious conference room with a capacity for more than 200 people.  The Eatery Bistro & Restaurant and Toastina, restaurants with the best of international and Mexican cuisine and freshly-baked bakery products complement its attractive range of services

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  1. World Health Organization definition to hospitals with highly specialized staff and technical equipment.
  2. Cisco Medical Grade Network is a set of Cisco recommended guidelines for building an optimal healthcare network.