News Release

TELMEX Continues the Evolution of Its Cloud Services With Cisco Support

The launch of its Private Enterprise Virtual Data Center belongs to the first phase of the Cloud Services implementation started by the company in 2012
Nov 06, 2013

Cisco Live! Cancun, November 6, 2013. – Today TELMEX announced the release of its Private Enterprise Virtual Data Center service, as part of the Infrastructure as a Service (IaaS) product family in its Cloud Services portfolio.

Through the Private Enterprise Virtual Data Center, their clients will have access to a whole network, security and computing resources infrastructure that can be used as an extension of their current Data Center, as a new Data Center connected to their private network, or as a backup of their operations.  

Today, the TELMEX portfolio has four families of Cloud services: Collaboration, Web Presence, Security, and Infrastructure, all of them under a model of security and information availability for any-size customers and in any market.

Since 2012, TELMEX and Cisco have had a commercial and collaboration agreement to develop cloud services in the Latin America region for corporate and small and medium-sized business clients who can increase their productivity, reduce costs, provide access to applications in a secure way and from any place to get support from specialized and certified staff for their projects, and scale the service based on their requirements, and apply ongoing improvements to the business and operational process.

As a result, TELMEX and Cisco have been working together to strengthen a services portfolio with:

  • Business WEB conference: This is based on the Cisco WebEx® solution, which allows users to have virtual, interactive meetings anywhere and from any device.
  • Virtual Servers:, TELMEX offers flexible and scalable computing capacity, multiple options for operating systems, applications, backup, security and support 24 hours, seven days a week.
  • Virtual Data Center: This is a service developed for corporate IT environments in which customers can manage their own Virtual Data Center resources through a self-provisioning and self-management portal, one of the most complete solutions available in the market supported by Cisco Unified Computing System™ (UCS), Cisco Nexus® and Cisco® ASA solution (Adaptive Security Appliance).

TELMEX Cloud customers can count on the support of the company and have access to a flexible portfolio that can be requested online without forced hiring deadlines; thus the service becomes the most complete option to companies of all sizes.

The security component and information availability of the TELMEX Cloud services are one of the nodal points of the operation, as TELMEX pays particular attention to infrastructure investment, security equipment, and software and process implementation, with certified and experienced staff trained at the Instituto Tecnológico TELMEX en Tecnologías de la Información with Cisco support.

“Our strengths and alliances are targeted in providing absolute quality to our customers, and we are focused on understanding their challenges, objectives, priorities and needs as well as their operational environment in order to propose and develop effective solutions no matter the size of their operations,” said Isidoro Ambe, TELMEX corporate director for Enterprise Market.

TELMEX and Cisco are convinced that TELMEX customers will improve their experience and will take full advantage of Cloud services, through an easy technology adoption process that will immediately benefit their organizations.

“Cisco has the widest and most robust portfolio of the market in the Cloud arena,” said Rogelio Velasco, vice president, Cisco Mexico. “We are pleased to support TELMEX in the development of a secure cloud which allows the customers to reach a positive impact in their operations”.


TELMEX, constituted by Teléfonos de México, S.A.B. de C.V. and subsidiary companies, provides telecommunication services in Mexico. Its service coverage comprises, among other things, the most complete network operation of basic local and long distance telephony. Also, it offers services such as connectivity, Internet access, collocation, hosting and interconnection services with other telecommunication operators. Additional information about TELMEX can be found at

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. For ongoing news, please go to


# # #

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.


TELMEX Press contact
Renato Flores Cartas