News Release

Cisco Celebrates 1st Anniversary of Global Support Center in Krakow

Cisco Expands Krakow Site and Opens a Second Office
Jul 02, 2013

KRAKOW, Poland – July 2, 2013 – Cisco today announced the opening of a second office site in Krakow, expanding the Cisco® Global Support Center, which opened in May 2012.

The center provides technical and business services to customers, partners and Cisco employees across multiple functional groups such as Cisco Services, Finance, Operations, IT and others.

The Cisco Global Support Center in Krakow, part of a network of operations located around the globe, focuses on Europe, Middle East, Africa and Russia (EMEAR). The center currently employs approximately 300 people.

PAIiIZ, the Polish Information and Foreign Investment Agency, recognized the Cisco Global Support Center in Krakow with the Polish Investment Award in the Employment category.

Supporting Quotes:

  • Olivier Kohler, senior vice president, Global Business Services, Cisco

"The Cisco Global Support Center in Krakow is an essential part of our strategy to enhance the way we serve our customers, partners and internal stakeholders while taking advantage of a shared infrastructure across various businesses and functions. During its first year of operation, the center has surpassed our expectations both in the ability to attract talent and in the quality of the support services delivered and customer satisfaction achieved."

  • Charlie Johnston, head of Human Resources, Cisco Europe, Middle East, Africa and Russia region

"We are a dynamic, inclusive and international organization where people and technology connect together to make amazing things happen. We hire people with the right attitude to succeed and grow as individuals and as a team. We are proud of the environment we have created, which role-models the workplace of the future where the best possible talent is empowered through technology, flexible working and an innovative approach to learning. We operate in a truly diverse environment with people from many cultures and countries coming together on a daily basis.  We are determined to be the best place to work in Krakow.'

Tags, Keywords: Cisco, Poland, Cisco Global Support Center in Krakow

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