News Release

Cisco to Provide Hosted Collaboration Solution for NTT Communications Cloud-Based Unified Communications Service

JAPAN, TOKYO, August 30, 2011 – Cisco announced today that
Aug 30, 2011

JAPAN, TOKYO, August 30, 2011 – Cisco announced today that NTT Communications Corporation (head office: Chiyoda-ku, Tokyo; President and CEO: Akira Arima; NTT Com) has deployed the Cisco Hosted Collaboration Solution1 for its cloud-based Unified Communication Service "UCaaS (Unified Communication as a Service) Plan".

The Cisco Hosted Collaboration Solution will enable NTT Com to provide customers with voice and video calling, unified voicemail messaging, presence and instant messaging, and a wide variety of mobility features and options. This as-a-service offering is well suited for customers who aren't able or don't want to deploy or manage these technologies themselves.

Buying applications this way helps customers deploy communications and collaboration services more quickly, with more flexibility, and more efficiently in terms of budget and personnel resources. Even though the technology and applications do not reside on customer premises, NTT Com will be able to provide customers with a highly consistent end-user experience, as well as high security and control.

The Cisco Hosted Collaboration Solution is based on Cisco Unified Service Delivery, an integrated data center solution based on the Cisco Unified Computing System™ which makes installations, upgrades, and customizations easier to perform, and improves security and redundancy. Cisco Unified Service Delivery gives customers dedicated cloud-based applications in NTT Com's data center while enabling NTT Com to optimize data center resources.

Buying applications from the "cloud" very effectively supports the unique challenges of increasingly global business models. Recently, employees' workplaces and work styles have evolved to be more mobile and dynamic, which causes increased challenges for management as they seek to support smooth communication and collaboration between remote offices and employees, in flexible and economical ways. In more challenging economic environments, companies also need to strengthen their competitive edge, improve their flexibility and agility. To do this, they must be able to respond quickly to the changing business environment, by focusing their management resources on core businesses.

The cloud-based Unified Communication Service "UCaaS Plan" launched by NTT Com addresses these needs by adding a new cloud-based service menu to NTT's Arcstar Unified Communication Service, a seamless collaboration service across global enterprise customers.  The UCaaS Plan enables global companies to use voice calls, presence management, instant messages, video calls, web conferences, and many other communication features seamlessly, on wide-ranging devices such as landline phones, PCs, and smartphones.

The following benefits are expected by deploying the Cisco Hosted Collaboration Solution for NTT Com's UCaaS Plan:

1. Flexible service deployment

By supporting various services with a single common infrastructure, NTT Com can provide its customers with a ubiquitous user experience, regardless of the implementation type (hosting, managed, on-premise), while also reducing costs.

2. High performance and scalability

The Cisco Hosted Collaboration Solution enables higher performance, reduced cost of ownership, and improved productivity.  It enables easy installation, upgrades, and customization with improved security and backup systems.  It also helps the company offer a comprehensive collaborative service, which facilitates large-scale implementations, and covers multiple customers.

3. Global deployment

The combination of Cisco's globally standard technologies and solutions, and NTT Com's global networks and datacenters enables seamless deployment of a global one-stop service.

"By adopting the globally-respected Cisco Hosted Collaboration Solution as a platform, NTT Com has achieved its goal of offering a cloud-based unified communication service worldwide," said Masahiro Wakai, senior vice president, NTT Com. "With our aim of becoming a ‘Global ICT Partner,' we will continue our efforts to offer reliable, globally seamless ICT services built on constant innovation," he added. 

"Through the Cisco Hosted Collaboration Solution, Cisco is enabling our partners to provide cloud-based solutions that offer unmatched levels of flexibility for their customers," said Bob Gault, vice president, Worldwide Partner Organization, Cisco."We look forward to continuing to work closely with NTT Communications to ultimately assist their customers globally in deploying collaboration technologies that bring about a new way of working."

Cisco will continue to support NTT Communication's new global service built on Cisco Hosted Collaboration Service platform by assisting their customers in deploying collaboration technologies that brings about a new way of working with an excellent operational efficiency and profitability.

Tags / Keywords:

Cisco, Unified Communications, Hosted Unified Communications, hosted UC, UCaaS, collaboration, collaboration-as-a-service, hosted collaboration solution, unified computing system, UCS.

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About Cisco Collaboration

From award-winning IP communications to mobility, customer care, Web conferencing, messaging, enterprise social software, and interoperable telepresence experiences, Cisco brings together integrated network-based collaboration solutions based on open standards. These solutions, as well as services from Cisco and our partners, are designed to help promote business growth, innovation, and productivity. They also designed to help accelerate team performance, protect investments, and simplify the process of finding the right people and information.

About NTT Communications Corporation

NTT Communications provides a broad range of global networks, management solutions and IT services to customers worldwide. The company is renowned for reliable, high-quality security, hosting, voice, data and IP services, as well as expertise in managed networks and leadership in IPv6 transit technology. NTT Communications' extensive infrastructure includes Arcstar™ Global IP-VPN and Global e-VLAN, as well as a Tier-1 IP backbone reaching more than 150 countries in partnership with major Internet service providers, and secure data centers in Asia, North America and Europe. NTT Communications is the wholly-owned subsidiary of Nippon Telegraph and Telephone Corporation, one of the world's largest telecoms with listings on the Tokyo, London and New York stock exchanges. Please visit

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