News Release

NICE Systems Selects Cisco Unified Computing System to Consolidate Virtual Environments

First Integration of Blade Servers in Israel Enables NICE Systems to Improve and Simplify Management Processes While Reducing Computing and Infrastructure Costs
Dec 08, 2010

RA'ANANA, Israel – 8 December 2010 – Cisco today announced that NICE Systems (TA: NICE, NASDAQ: NICE), the leading provider of intent-based solutions that extract insight to impact business performance, reduce financial risk and help ensure safety and security, has completed the first integration of Cisco® blade servers in Israel in its quality assurance and development lab at the company headquarters in Ra'anana. The newly integrated data centre architecture has enabled NICE Systems to develop a unified information centre to fully realize the power of virtualization.

The unified architecture has enabled NICE Systems to build a Cisco Unified Computing SystemTM, combining computing, communications and storage connectivity capabilities with virtualization resources. By combining a number of independent server environments that had evolved within the R&D lab over time as new services were required, the Cisco Unified Computing System allows NICE Systems to deploy new services almost immediately. At the same time, this will reduce power and cooling costs, consolidate physical infrastructure and simplify management significantly.

This solution further enhances the long-standing cooperation between NICE Systems and Cisco in offering integrated solutions that help organizations improve their interaction with customers. The NICE Enterprise offering addresses the needs of customer-centric businesses with intent-based solutions that optimize customer dynamics. Driven by real-time cross-channel analytics, NICE provides solutions for increasing revenue, enhancing the customer experience, improving regulatory compliance, and optimizing contact center and back office operations. NICE Enterprise solutions are implemented by contact centers of all sizes, branches, trading floors and back offices.
NICE integrates with the Cisco Unified Communications Manager and Cisco Unified Contact Center Enterprise products, part of Cisco's core PBX and enterprise contact center platform.
NICE Systems was the first organization to deploy the Cisco Unified Computing System in Israel, which has now been operating successfully for more than six months.


  • NICE Systems deployed the Cisco Unified Computing System in a 15-blade server configuration across two chassis, with unified fabric interconnects and Cisco Catalyst® 3560 Series LAN switches, consolidating more than 400 physical servers to virtual machines.
  • The embedded Cisco UCS Manager is used to manage the entire Cisco system. It offers a central graphic user interface and, where necessary, enables the use of an application programming interface for handling all configurations and operation of the Cisco Unified Computing System.
  • The Cisco Unified Computing System improves business flexibility and reduces total cost of ownership through a reduction of up to 20 per cent in capital expenditure and 30 per cent in operating expenses.
  • The Cisco Unified Computing System reduces the time NICE Systems requires to provision new applications to minutes, instead of days, allowing for simple upgrades with no added complexities.
  • In addition, the Cisco Unified Computing System will substantially reduce NICE System's electricity and cooling costs, as well as physical operating costs.

Supporting Quotes

  • Yuval Shilansky, strategic customer sales manager, Cisco Israel:
  • "I am proud that a leading technology company like NICE Systems has chosen to be the first to lead such a substantial business endeavor in Israel. The Cisco Unified Computing System will help the organization achieve substantial savings in the cost of establishing new environments, will promote increased business flexibility, and will reduce energy consumption in the company. We worked closely with our local Cisco Unified Computing System Authorised Technology Provider Partner, Bynet, to demonstrate and deploy the system in record time."

  • Gabi Koren, vice president, business partnerships, NICE Systems:
  • "We selected the Cisco Unified Computing System to improve and simplify our management processes and at the same time reduce computing and infrastructure costs at our quality-assurance and development labs. We found it to be the most suitable for our requirements compared to other solutions on the market. Thanks to the system architecture and its user-friendly management capabilities, we have built a solid platform that meets our stringent quality-control demands. The ability to reduce the number of services and energy consumption is also allowing us to substantially cut our carbon footprint."

Supporting Resources:

Technorati Tags:

Cisco Unified Computing System, UCS, Data Center, Virtualization, Nice Systems

About Cisco Systems

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Cisco Israel was established more than 10 years ago and it employs hundreds of employees.  The Israeli development center is one of Cisco's largest development centers outside the U.S., involved in the development of advanced technologies for the company's flagship products in various areas.  The Israel sales facility provides Cisco's advanced products and technologies to various companies in the Israeli economy and is also responsible for business and strategic development with company customers and business partners.

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