News Release

TELUS Builds IP Next-Generation Network Cloud Services Using Cisco Unified Service Delivery Technology

National Data Center Investments in Shared Services Establish Foundation for Growth and Increased Adoption of Cloud Computing
Jun 14, 2010

TORONTO, Ontario - June 14, 2010 - Cisco today announced that TELUS is enhancing its service delivery network using Cisco® Unified Service Delivery.  The solution combines the power of the data center with the power of the network to transform service delivery and build a foundation for cloud services.

This deployment is central to TELUS' primary goal of further expanding delivery of best-in-class managed services and delivering a comprehensive range of world-class, innovative data and communications services.

As customer demand for advanced managed services increases along with a growing interest in flexible cloud-based services, TELUS has been building its national infrastructure to enable expansion of its managed services to meet the evolving needs of enterprise and small-business customers.  To deliver quality solutions, TELUS has extended its investment in the Cisco Nexus® 2000, Cisco Nexus 5000 and Cisco Nexus 7000 switching platforms in data center facilities across Canada.

TELUS chose the Cisco Nexus platform for its ability to combine Ethernet, Internet Protocol (IP) and storage capabilities across one unified network fabric.  The platform is an essential part of Unified Service Delivery, a solution that not only unifies data center resources but enables peering and interconnecting between data centers. These capabilities facilitate service integration, flexibility and agility in delivering entertainment, information and communication-based services.


The Cisco Nexus family of switches helps customers reduce total cost of ownership, accelerate business growth and extend the life cycle of current infrastructure by making the data center more efficient, responsive and resilient.

TELUS is taking advantage of the reliability, scalability and flexibility of Cisco Unified Service Delivery to offer a range of cloud-based infrastructure-as-a-service (IaaS) managed services.  TELUS Managed IT solutions provide customers with the flexibility to out-task IT systems management according to their particular business requirements – from provisioning servers for customer-facing websites to offering fully out-tasked customized solutions, including end-to-end management of networks, desktops, servers and storage.

Highlights/Key facts:

  • Consumers and businesses are demanding new services and more from their network experiences.  The growing demand for connected experiences has contributed to a projected fourfold increase in global Internet traffic, as estimated by the most recent Cisco Visual Networking Index.  Launching new services poses challenges for service providers, as traditional approaches do not quickly or cost-effectively accommodate such growth profitably.
  • Cisco Unified Service Delivery combines the capabilities and benefits of the service provider data center with the Cisco Internet Protocol Next-Generation Network (IP NGN) architecture to help service providers better optimize resources, reduce operational costs, and deliver a highly secure and reliable virtual service experience for their customers.
  • Cisco IaaS enables services that providers can offer customers on a pay-as-you-go basis.  These services can include computational, network and storage components.  With Cisco IaaS foundation technologies, service providers can deliver on-demand resources from a multitenant infrastructure at scale and fully use the core capabilities of both their data center and network.
  • TELUS Managed IT solutions significantly reduce the need for up-front capital investments and provide the certainty of predictable monthly costs, enabling customers to achieve up to a 40 percent reduction of total cost of ownership. 

Supporting Quotes:

  • Tony Krueck, vice president, Business Products and Services, TELUS
  • "As the demand for Internet-based managed and on-demand services grows, TELUS is focused on building an infrastructure that will benefit our customers well into the future. The investments we have made in the Cisco Unified Service Delivery platform help enable us to interconnect our diverse data centers, enabling them to act as one, resulting in more efficient and on-demand service delivery to customers."

  • Mark Kummer, vice president, Service Provider Operations,  Cisco Canada
  • "TELUS is demonstrating market leadership by embracing the Cisco Nexus platform and Cisco Unified Service Delivery.  With Cisco Unified Service Delivery, TELUS can optimally utilize pools of resources within any given data center, apply them to individual service offers, or interconnect its distributed data centers to further combine resources and reduce capital and operational costs."

Supporting Resources:


TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.6 billion of annual revenue and 11.9 million customer connections including 6.6 million wireless subscribers, 3.9 million wireline network access lines and 1.2 million Internet subscribers and 200,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video.

In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed $158 million to charitable and not-for-profit organizations and volunteered 3.1 million hours of service to local communities since 2000. Nine TELUS Community Boards across Canada lead TELUS' local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.

For more information about TELUS, please visit