News Release

Cisco Unveils Mobility Quotient Research

Unveils Global Research Study Results on Business Mobility
May 21, 2007

SAN JOSE, Calif., May 21, 2007 - Cisco® today announced the results of a new global research study, the Cisco Mobility Quotient, conducted to provide a baseline measurement of business readiness to support today's mobile workforce ability to perform their job, no matter where they are - within the office, at home or on the go.

With 48 percent of respondents outside the U.S., this global survey yielded findings corresponding to three major areas of mobility readiness: 1) ability to deliver insight through remote application and data center access, 2) collaboration and enabling of effective communication, and 3) awareness as to the location and status of key business assets, resources and people.

Top-level results of the Mobility Quotient indicate several pronounced findings. While there is broad adoption of many mobility solutions - Wireless LAN, Telework, Remote Access and Mobile e-mail - deployments are still largely spot applications of technologies. This is demonstrated through respondents' answers which show that more than 60 percent of businesses do not have a long-term mobile IT strategy in place. Additionally, data suggests that one of four businesses is potentially out of industry or regulatory compliance, and a majority of businesses have not made plans to connect critical assets to their network.

Mobility Quotient Results - Findings Illustrate Opportunities for Mobility

The Mobility Quotient results point to the strong adoption of mobility solutions today, with respondents reporting production deployments as follows:

  • 65 percent with some Wireless LAN
  • 55 percent use mobile email
  • 40 percent have equipped a majority of their mobile workforce with laptops or smart phones
  • 48 percent using IP telephony, and 32 percent with soft phones

Despite broad adoption, many businesses are still struggling with the new security challenges that mobility brings with one out of four respondents reporting different wired and wireless security policies and 60 percent of those surveyed state that they have no means of monitoring radio frequency (RF) threats indicating likely industry regulation compliance issues. Furthermore, a majority of businesses do not have a long-term mobile IT strategy in place, reflecting a reactive approach to date to mobility.

"The findings of the Cisco Mobility Quotient point to both the enormous opportunity and challenge that businesses face with mobility," said Lynn Lucas, director of mobility solutions, Cisco. "By understanding the market's current state of mobile readiness, Cisco is in a unique position to help businesses take advantage of mobility for competitive advantage. No other technology provider brings this level of understanding and capability to the market."

Mobility Quotient - Measuring Insight, Collaboration and Awareness

The Cisco Mobility Quotient was completed by more than 1000 respondents to date (mostly C-level, Director or Manager) from businesses ranging from 20 to 10,000+ employees. From the answers provided by respondents, the Mobility Quotient calculates an overall score as well as individual measurement of each of the three core areas of business mobility: insight, collaboration and awareness.

The Insight Mobility Quotient score is a measurement of the ability for employees to make accurate information-based decisions or input new information to the organization.

The Collaboration Mobility Quotient score measures how easily and effectively employees can connect with other team members, business partners and customers during the course of day-to-day business activities.

The Awareness Mobility Quotient score measures the visibility a business has into the key assets and people that are critical to completing regular business processes.

More information about the Cisco Mobility Quotient is available at: