SUNNYVALE, Calif., October 25, 2004 - 3K Technologies, LLC, announced today it has achieved the Cisco® Premier Certified Partner designation from Cisco Systems®. The Cisco Channel Partner Program supports reseller 3K Technologies in developing an expertise to sell, plan, design, implement and operate Cisco networking solutions. To earn the premier-level designation, 3K Technologies had to meet or surpass the stringent personnel, training, customer satisfaction, specialization, and post-sales support requirements set forth by Cisco.
"We are committed to creating the tools, training and programs that help drive channel partner profitability through improved productivity and return on invested capital," said Surinder Brar, senior director, Worldwide Channels for Cisco. "With specializations in IP Communications Express, 3K Technologies has attained the training, skills and knowledge to play a pivotal role in accelerating the adoption of Cisco technology solutions."
The program delivers state-of-the-art technical and sales training so that certified partners can increase their ability to deliver services related to the latest Cisco technologies for maximized productivity. Cisco Premier Certified Partners are recognized and rewarded for employing some of the industry's best-trained network technicians who can demonstrate their expertise in planning, designing, implementing and supporting Cisco network solutions. These teams of network technicians are audited annually to help ensure that they consistently deliver industry-leading support and maintain the rigorous Cisco standards for network expertise and support capabilities.
As a Cisco Premier Certified Partner, 3K Technologies enjoys several benefits, most notably, access to the latest Cisco customer satisfaction tool, Partner Access onLine (PAL). The new PAL tool is based on the same technology that Cisco uses to monitor and improve its own customer satisfaction.
Cisco Premier Certified Partners provide 8-hour technical services to their clients five days a week with a 24-hour response time for problem resolution and 24-hour onsite response capabilities. These rigorous support requirements highlight 3K Technologies' commitment to supporting its strategic business network and sustainable business models.
About 3K Technologies, LLC
3K Technologies, LLC is a Business Technology Integrator providing consulting and highly specialized solutions to build, manage, and protect sophisticated information systems and their underlying networked infrastructure. 3K Technologies believe that business and technology work hand-in-hand. A proper understanding of this synthesis motivates every engagement to deliver technology solutions that give customer a decisive competitive advantage. To learn more visit www.3ktechnologies.com or call 408-524-5358 x 14.
