News Release

Multipolar Implements Leading-edge IP Telephony Solution from Cisco Systems

Indonesia's leading provider of technology solutions to the
Jan 20, 2003

Indonesia's leading provider of technology solutions to the banking industry also deploys Cisco Aironet wireless LAN solutions

JAKARTA, Indonesia - January 20, 2003 - PT. Multipolar Corporation, Tbk., Indonesia's leading provider of technology solutions has equipped its three offices in Indonesia with IP Telephony and wireless LAN technologies from Cisco Systems, Inc. Built on Cisco's Architecture for Voice, Video and Integrated Data (AVVID), Multipolar's IP Telephony system will provide its employees with new and exciting user features on top of basic telephony services.

Multipolar's decision to implement an IP Telephony system over a traditional PABX system was made for several reasons including the objective to lower the company's overall operating expenses.

"We were in the process of upgrading our telephone systems and were looking for a common foundation to link all our offices in the country. Cisco's IP Telephony system allowed us to do away with having to maintain a separate network for our voice needs. This will lower our overall operating expenses. In addition, with Cisco AVVID and IP as the foundation, our data, voice and video needs across our offices can now be served over one network," said Agus Susanto, Director of Multipolar Corporation.

"With an end-to-end Cisco network in place, it also made sense for us to deploy Cisco Aironet wireless LAN. For the little additional cost, the wireless LAN solution created tremendous workplace flexibility enabling our employees to work anywhere within the office," he added.

While the initial costs of an IP Telephony system may be similar to that of a PABX system, Multipolar believes that in the long-run, it will not only lead to significant cost savings but also enable its employees to function more effectively. Multipolar employees can now look up any staff contact directly from their IP Phone through an integrated telephone directory. In addition, the voice mail and e-mail systems have been integrated allowing employees to read their e-mails off the IP Phone or vice versa, retrieve their voice mails from the computer. They can also gather information on weather, traffic and any other news sources from their IP Phones.

Cisco's Windows-based IP Softphone application also turns any desktop or laptop computer into an IP Phone giving Multipolar additional flexibility in their investments in hardware.

"Cisco is very honored to be able to help Multipolar achieve its productivity and cost control goals through our technologies. Cisco and Multipolar have a good relationship in Indonesia and our teamwork in building their IP Telephony system in Singapore is exemplary of that," said Irfan Setiaputra, Managing Director for Indonesia, Cisco Systems. "Technologies such as IP Telephony and wireless LAN are making a difference to companies by helping them identify new ways to generate revenue, reduce operational costs, increase organizational flexibility, and generate a sustainable competitive advantage. We want to bring those benefits to more corporations in Indonesia."

Two critical drivers are leading organizations such as Multipolar to implement IP Telephony - the fact that it can lower total cost of network ownership, and that it can significantly enhance business communications via the rapid deployment of new applications. Initial return on investment (ROI) analyses have determined that IP Telephony deployments deliver a positive financial result approximately 70 percent of the time with an average payback of 16-18 months. IP Telephony can lo