SUMMIT OF THE AMERICAS, QUEBEC CITY, CANADA - April 19, 2001 - Cisco Systems, the worldwide leader in networking for the Internet, is bringing voice technology into the new millennium, and introducing it to visiting journalists - at the Summit of the Americas. For the first time ever, Cisco Systems will connect an international event of this magnitude to the world through Internet Protocol (IP) telephony, a state-of-the-art technology that transports voice over the Internet.
The first-of-its-kind Cisco Systems Media Centre will deliver voice and data connectivity to 3,000 journalists from around the globe. The facility is equipped with 400 Cisco IP phones connected to a highly efficient network based on Cisco AVVID technology. AVVID (Architecture for Video, Voice and Integrated Data) allows for the consolidation of data and voice into a single network infrastructure. With IP phones, calls are transmitted over an Internet-based data network as opposed to a standard telephone exchange network, offering the benefits of cost-efficiency, ease of administration and management, and the opportunity to implement many integrated applications such as unified messaging, video conferencing and video streaming.
Experience the technology of tomorrow - today!
Cisco will be demonstrating the power of IP telephony and the functionality of the Cisco IP phones from April 19-22 in the Cisco Systems Media Centre. Demonstrations will include:
- Unified Messaging: Unified messaging consolidates voice mail, e-mail and fax reception. Retrieve all your messages from a single source and view email and faxes on your telephone screen. With the Cisco IP Phone, users can identify incoming messages and categorize them. With Virtual Intelligence Assistants, users can personalize communications and route calls as required. Calls from your mother can be automatically routed to voicemail; calls from your boss or customer can be routed to your cellphone if you're out of the office.
IP SoftPhone: Cisco IP SoftPhone is a Windows-based application for the PC. With Cisco IP SoftPhone running on a laptop you can take your extension with you and receive calls wherever you are connected to the corporate network. Dial-up connections can be used to check voicemail and place calls while online.
Cisco CallManager: Cisco CallManager is the intelligent call-processing software component of Cisco AVVID. CallManager provides signaling and call control services and allows businesses to scale to 10,000 users and triple call processing capability.
Cisco Intelligent Contact Management (ICM) Solutions: ICM is the customer contact centre of the future - today. Using network-provided data, caller-entered digits, and information obtained from a customer-profile database, ICM determines who is calling and why. At the same time, it tracks the resources available to meet the customer's needs based on real-time information gathered from contact centre systems.
Web Information Services: Access diverse web-based information such as news, stock, weather or traffic information.
For a live demonstration of IP telephony technology, visit the demo station at the Cisco booth on the floor of the Summit of the Americas Media Centre. For reporters and editors who can not attend in person, Cisco Systems will also be scheduling one-on-one telephone briefings with on-site IP telephony experts.
About Cisco Systems
Cisco Systems (NASDAQ: CSCO) is the worldwide leader in networking for the Internet. Cisco news and information are available at http://www.cisco.com.
For Additional Information:
- Willa Black
Cisco Systems Canada Co.
Cell Phone: 416-464-9839
Office Phone: 416-306-7732
Pager: 1-800-68-CISCO
E-mail: wblack@cisco.com - Lisa Daly
Strategic/Ampersand Inc.
Cell Phone: 416-727-3610
Office Phone: 416-961-5595 ext. 438
Pager: 1-800-68-CISCO
E-mail: ldaly@cisco.com - Gareth Pettigrew
Strategic/Ampersand Inc.
Cell Phone: 416-899-7539
Office Phone: 416-961-5595 ext. 428
E-mail: gareth@stratamp.com
