STERLING, VA., February 5, 2001 - Grace International Consulting (GraceIC) announced today that it has joined Cisco Systems Inc.'s Professional Services Partner (PSP) Program. By qualifying for the Professional Service Program, GraceIC provides strong recognition of continuous investment in Cisco System's training and technology, and commitment to providing leading internetworking service and support to joint Cisco and GraceIC customers. Cisco's Professional Services Partner Program is designed to help enterprise, service provider and small/medium customers keep step with the rapid pace of change required by today's business environment.
"The Cisco PSP Program offers qualified participants the opportunity to deliver professional services for planning, design, implementation, operation, and optimization of complex end-to-end networking solutions", said Parvesh Sethi, director of Global Enablement Services (GES) for Cisco. "Customers who choose to work with a Cisco Professional Services Partner will receive the highest level of technical knowledge and support. GraceIC's enrollment in the Cisco PSP Program illustrates its commitment to providing that industry-leading support."
"GraceIC has been flying under the industry radar giving us the opportunity to perfect our services, tools, and methodologies. The Cisco PSP is the first of several exciting programs we are rolling out over the coming months, which will combine our highly trained and certified Professional Consultants with our Managed Services capabilities. We are thrilled that our processes and procedures meet and exceed Cisco's stringent requirements", said Robert Gull, GraceIC's President and CEO.
"The Cisco PSP relationship is extremely important for us as we continue to grow our Service Provider and Global 1000 enterprise markets. Beyond the technical and management capabilities required for the PSP, the designation requires a level of sophistication with how you conduct business and care for your clients", said Jeff Murray GraceIC's Vice-President of Strategic Alliances. "Our new world engagement methodologies and client integration into our business, set the tone for our clients and GraceIC success".
Delivering Market-Leading Service & Support
Members in the Cisco Professional Services Partner Program have completed rigorous capability assessments, demonstrating expertise in specific Cisco technologies and solutions. Qualified PSP companies demonstrate customer satisfaction through ongoing measurements and statistics, and make significant investments in the continued development and enhancement of professional services skills and business, enabling them to deliver market-leading service and support.