CHANTILLY, Virginia - January 26, 2001- Resource Networks announced today that it has joined the Cisco Professional Services Partner (PSP) Program. By qualifying for the Professional Service Program, Resource Networks provides strong recognition of continuous investment in Cisco System's training and technology, and commitment to providing leading internetworking service and support to joint Cisco and Resource Networks customers. Cisco's Professional Services Partner Program is designed to help enterprise, service provider and small/medium customers keep step with the rapid pace of change required by today's business environment.
"The Cisco PSP Program offers qualified partners to deliver professional services for planning, design, implementation, operation, and optimization of complex end-to-end networking solutions", said Parvesh Sethi, director of Global Enablement Services (GES) for Cisco. "Customers who choose to work with a Cisco Professional Services Partner will receive the highest level of technical knowledge and support. Resource Networks' recognition as a Cisco PSP member illustrates its commitment to providing that industry-leading support."
"We are excited to be part of the PSP program. To us, this is a reflection of our high quality of engineers and not the quantity of engineers. We have found our customers value our depth of expertise and quality of execution above the ability to overwhelm them with numbers of engineers. We will continue to grow with highly qualified engineers in a controlled and profitable manner." - Frank Hameed, President and CEO of Resource Networks.
"Our logo's 'byline' - Next Generation Services for New World Technologies - embodies the very essence of who we are," said Mohamed Bakheit, VP of Engineering and Strategic Services. " The Resource Networks culture is remarkably similar to Cisco's in that we view our services offerings as empowering and enabling our customers to excel and gain a competitive edge in this new digital economy. We see each customer's network as a unique 'organic entity', where knowledge efficiency and e-business processes are enhanced through the application of New World Technologies such as: Content Delivery, Wireless Networking, IP Telephony, Optical Transport and Data Mining."
"Our industry unique recruiting, retaining and training model allows us to provide our customers with highly motivated teams of consulting engineers that are focused on Cisco and New World Technologies. The Resource Networks' New World Technologies Lab, in Chantilly, Virginia, provides our consulting engineers with a 'virtual proving ground' for most network scenarios."
"We take great pride in our agility and responsiveness to our customer's requirements and needs, as well as our high level of customer satisfaction."
"Our high-skill engineering talent, coupled with our technology specializations in Voice Access and emerging technologies such as wireless, optical, and IP Telephony, enables us to deliver truly professional service and consistent, high-quality project planning, design verification, and deployment to our mutual customers." - Jerry McIntosh, Vice President of Sales and Marketing for Resource Networks.
Delivering Market-Leading Service & Support
Members in the Cisco Professional Services Partner Program have completed rigorous capability assessments, demonstrating expertise in specific Cisco technologies and solutions. Qualified PSP companies demonstrate customer satisfaction through ongoing measurements and statistics, and make significant investments in the continued development and enhancement of professional services skills and business, enabling them to deliver market-leading service and support.
Through its PSP Program membership, Resource Networks also becomes a member within the Cisco New World Ecosystem Partner Program in the area of Systems Integration. The Cisco New World Ecosystem is a community of technology and deployment companies enabling service providers to rapidly deploy innovative services.
