News Release

Cygent joins the Cisco New World Ecosystem Partner Program

SAN FRANCISCO, CA, November 27, 2000 - Cygent, Inc., the
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Nov 27, 2000

SAN FRANCISCO, CA, November 27, 2000 - Cygent, Inc., the first software company to offer a comprehensive eBusiness Support System (eBSS) solution for the communications industry, today announced that it has joined the Cisco New World Ecosystem Partner Program. The Cisco New World Ecosystem is a community of technology and deployment partners committed to creating integrated and profitable solutions for service providers. Cisco and its partners offer a wide range of solutions for Packet Telephony, Voice Applications, OSS/BSS, Broadband Access and Solution Integration/Deployment. By gathering information through other Cisco New World Ecosystem members like MetaSolv, Portal, and Syndesis, Cygent enables flow-through provisioning of broadband and voice service through Cisco products.

Cygent is the first software company to create a communications-specific solution from the customer perspective, enabling any interaction, for any service, through any point of contact. Cygent-powered solutions streamline the customer-retailer-wholesaler demand chain for communications services, increasing revenues by enabling the one-stop shop for transport, content, and applications while reducing operations costs. Because it is built for the communications industry, Cygent has a rich set of Communications Messaging Interfaces (CMIs) that facilitate integration.

"Cygent has a compelling solution and we are pleased to expand the Ecosystem offering in this area of OSS," said Steve Hoch, director, Service Provider Marketing at Cisco. "The Cisco New World Ecosystem Partner Program delivers the power of choice to service providers and customers who deploy solutions provided by program members such as Cygent benefit from industry leading technologies and innovative, integrated products for greater flexibility and efficiency in deploying New World services."

"Cygent is honored to be included in the Cisco New World Ecosystem Partner Program," said Steven Bamberger, Cygent's vice president of marketing. "We are pleased that Cisco has recognized our core capability of providing a complete customer facing solution. We fully support open, standards-based architectures and share Cisco's commitment to interoperable, multi-vendor solutions."

The Cisco New World Ecosystem is a community of technology and deployment companies enabling service providers to seize revenue and service opportunities created by the transition from circuit to packet networks. With the ecosystem model, service providers gain efficiency, innovation, and flexibility along with the power to choose from best-of-breed products and services based on open industry standards. Key categories of member focus include OSS/BSS, Voice Applications and Packet Telephony, Broadband Access, and Solution Integration/Deployment.