News Release

BroadJump Teams With Cisco to Deliver the Cisco Order-to-Service DSL Provisioning Solution

BroadJump's Virtual Truck To Be Integrated Into DSL Provisioning Solution, Cutting Time and Cost of Installation
Sep 12, 2000

AUSTIN, TX - September 12, 2000 - BroadJump, Inc., the leader in software solutions for the intelligent deployment of broadband services, today announced collaboration with Cisco Systems, Inc. for its Cisco Order-to-Service provisioning solution, which automates DSL provisioning and reduces the wait time for DSL service. In addition, BroadJump announced its membership in the Cisco New World Ecosystem program, a community of technology and deployment companies enabling service providers to rapidly deploy innovative network services through best-of-breed products based on open industry standards.

The Cisco Order-to-Service solution is for service providers deploying end-to-end Cisco DSL networks and is aimed at automating DSL deployment from ordering and installing service to creating billing records. As the industry's leading broadband deployment software, BroadJump's Virtual Truck Installer will be tightly integrated with the Cisco Order-to-Service solution to enable service providers to deploy millions of DSL lines per year.

"Cisco has brought together the leading broadband hardware and software vendors to create its Cisco Order-to-Service solution," said Enzo Signore, director of marketing for the Cisco DSL Business Unit. "BroadJump's Virtual Truck Installer has been proven in the marketplace to make broadband installation faster and easier for service providers and subscribers. We are happy to be working closely with BroadJump in providing a solution for service providers that will cut the provisioning process from several weeks to a few days."

BroadJump's Virtual Truck Installer practically eliminates the need for a service provider to send a field technician to a subscriber's home. This industry-leading software solution automatically configures the subscriber's operating system, supports provider's messaging and tracks and reports all subscriber information for use with future subscriber support. With BroadJump's Virtual Truck Installer, the Cisco Order-to-Service solution will dramatically reduce the time and costs associated with broadband installation for service providers and will enable a positive broadband experience for the subscriber.

"BroadJump is continuing to search for new ways to help service providers meet the demand for broadband," said Kip McClanahan, president and CEO of BroadJump. "By working with Cisco to create the Cisco Order-to-Service solution, we will be able to offer DSL providers a total solution to increase their subscriber base and cut operational costs."

Service providers will be able to begin deploying the Cisco Order-to-Service solution in the fourth quarter of 2000. For more information on the Cisco Order-to-Service solution, please visit

About BroadJump's Virtual Truck Installer

BroadJump's Virtual Truck family of products, being deployed by the nation's largest broadband access providers today, was created to reduce the obstacles related to broadband installation. BroadJump's Virtual Truck Installer can enable multiple installation models including technician install, self-install and retail fulfillment. It increases the subscriber acquisition rate for broadband service providers while reducing costs associated with deploying their service. It also allows providers to create a more positive installation experience for their subscribers, ultimately improving customer service with no additional costs to the service provider or consumer.

About BroadJump

BroadJump, Inc. creates software that enables residential broadband service providers - cable, DSL and wireless - to streamline installation, manage the connection and enable delivery of new services. With BroadJump's service control environment, providers can enhance the subscriber experience through intelligent deployment of applications, content and valuable new services. Founded in November 1998 by broadband and software industry veterans, BroadJump is headquartered in Austin, Texas.