News Release

Daleen Joins the Cisco New World Ecosystem Partner Program

BOCA RATON, Florida, July 26, 2000 - Daleen Technologies,
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Jul 26, 2000

BOCA RATON, Florida, July 26, 2000 - Daleen Technologies, Inc. (Nasdaq: DALN) announced today that it has joined the Cisco New World Ecosystem Partner Program as an operation support systems partner focusing on eBusiness infrastructure solutions including customer and partner management, billing, customer care and service activation applications for Integrated Communications Providers (ICPS), CLECs, ISPs, and ASPs. Through its membership in the Cisco New World Ecosystem, Daleen brings convergent, integrated, software solutions that support next-generation communications and applications service providers through its BillPlex., eCare and SwitchFlow eBusiness infrastructure software products.

"We are excited that Cisco has recognized that our open product architecture parallels their existing architectural standards," said Sheryl Pattek, Vice President of Marketing for Daleen Technologies. "Joining Cisco in the Ecosystems model and participating in the Ecosystem Partner Program marks a giant leap forward for us. Cisco is the world leader in providing Internet enabling technology, the underlying infrastructure that supports many leading communications service providers. The new partnership with Cisco will allow us to work closer on joint development and marketing opportunities, ultimately benefiting our joint customers."

"The Cisco New World Ecosystem Partner Program delivers the power of choice to service providers with end-to-end solutions including our members' best-of-breed technologies," said Steve Hoch, Director, Service Provider Marketing at Cisco. "Customers who deploy solutions provided by Cisco New World Ecosystem partners such as Daleen benefit from industry-leading technologies and innovative, integrated products, accelerating their time to market with New World services."

Delivering Integrated End-to-End Solutions through Strategic Business PartnershipsThe Cisco New World Ecosystem is a community of technology partners enabling service providers to rapidly deploy innovative networking services. Cisco and its partners offer a wide range of solutions for Packet Telephony, Voice Applications, OSS/BSS, Broadband Access and Solution Integration/Deployment. Cisco New World Ecosystem partners support open, standards-based architectures and a shared commitment to interoperable, multi-vendor solutions. Membership in the Cisco New World Ecosystem is offered to companies that demonstrate leading-edge capabilities and present mutual business opportunities.