As Cisco's Chief Operating Officer, Maria is responsible for the company's operations and transformation, as well as for building high-value experiences for its customers, partners, and employees. She oversees Cisco’s Customer Experience, Security & Trust, Supply Chain, IT, and Services functions. These teams collectively work to accelerate innovation and growth for the company, while helping customers transform their businesses through Cisco's broad portfolio of offerings.
A transformational leader and engineer at heart, Maria brings more than 40 years of leadership experience from a variety of technology sectors including software, services, hardware, and networking technology. Prior to Cisco, Maria served as President of Customer Success at Salesforce, where she was responsible for the onboarding, adoption, and growth of the global customer base. She has held executive positions at industry giants such as Microsoft, Motorola, and AT&T and served as the CEO of IoT startup, Embrace Networks.
Maria proudly serves on the President’s National Security Telecommunications Advisory Committee (NSTAC) in the U.S., as well as the Board of Directors for McKesson, Cue Health, and the Silicon Valley Education Foundation (SVEF). She has received several distinctions for her leadership–most recently being named as a Technology Visionary on the Association of Latino Professionals for America list of 50 Most Powerful Latinas and the recipient of the Women's Media Center Carol Jenkins Award.
Maria holds a bachelor's degree in electrical engineering from the University of Puerto Rico and a master's degree in computer engineering from Ohio State University.