As Cisco's Chief Operating Officer, Maria is responsible for the company's operations and transformation, as well as building high-value experiences for its customers, partners, and employees. Martinez oversees Cisco’s Strategy Execution, Customer Success, Renewals, Customer & Partner Experience, Security & Trust, Supply Chain, IT, Services, and Transformation functions. These teams collectively work to accelerate innovation and growth for the company, while helping customers transform their own businesses through Cisco's broad portfolio of hardware, software, subscription and services offerings.
A transformational leader and engineer at heart, Martinez brings more than 35 years of leadership experience from a variety of technology sectors including software, services, hardware and networking technology. Prior to Cisco, Maria served as President, Customer Success at Salesforce, where she was responsible for the onboarding, adoption, and growth of the global customer base. She has held executive positions at industry giants such as Microsoft, Motorola, and AT&T and served as the CEO of IoT startup, Embrace Networks.
Maria proudly serves on the Board of Directors for McKesson, Cue Health, and the Silicon Valley Education Foundation. Martinez has received several distinctions for her leadership, most recently being named as a Technology Visionary on ALPFA’s (Association of Latino Professionals for America) list of 50 Most Powerful Latinas.
She holds a bachelor's degree in electrical engineering from the University of Puerto Rico and a master's degree in computer engineering from Ohio State University.