IDEA Cellular Ltd.
Using the Cisco Unified Customer Voice Portal, IDEA Cellular was able to shift two million daily calls from live agents to a self-service voice portal that increased customer satisfaction and reduced average hold time.
Most Recent NewsGentera Chooses Cisco to Deploy Collaboration Services and Customer Care Platform
Today, 09:00 AM
Cisco's New Extended Care Solution to Enable Patient Engagement and Care Team Collaboration at Any Time and From Anywhere
Today, 06:00 AM
Cisco Updates CCIE Routing and Switching Certification and Provides Expert-Level Training to Meet Changing Industry Job Roles and Business Requirement