Customer Highlights and Technology Innovation Fact Sheet: First Quarter, Fiscal Year 2003

Cisco's Q1 FY 03 was characterized by significant customer wins and technological innovation in every customer segment: Enterprise, Service Provider and Commercial (small- and medium- sized businesses). Cisco gained important customer wins on national and international levels, further extending its partnerships with leading companies such as Telecom Italia and China Telecom. Cisco's Q1 FY 03 also included technology innovation in virtually every product portfolio with major product introductions in switching, storage, and wireless. Following are highlights from the past quarter:

Enterprise Customer Segment:
Customer Highlights:

• Ernst & Young selected Cisco's IP Communications equipment for a deployment of 4,300 IP phones at Ernst & Young's new headquarter site in New York City.
• Arizona Western College has moved to an end-to-end Cisco network infrastructure including Catalyst 6500, 4000 and 2900 Series switches, Cisco 2500, 2600 and 3600 series routers, Cisco VPN 3000 Series Concentrators, and Cisco PIX 515 Firewalls.
• Trimble Navigation selected the Catalyst 4500 to reduce operation and management costs while also augmenting the network to handle new capabilities like IP telephony. The Catalyst 4500 also gives them a single, redundant platform to introduce multiple services for better performance over a converged voice and data network
• The Commonwealth of Massachusetts is deploying new security modules on the Catalyst 6500 platform to quickly add integrated, comprehensive capabilities to their existing network infrastructure, rather than manage separate appliances and try to tie them in with the underlying infrastructure.
• Wireless Retail, the Scottsdale, AZ-based provider of wireless products and services nationwide, was named a "Storage Innovator" at the Sept 17th Storage Decisions 2002 conference in Chicago. They are currently using the Cisco 5428 Cisco SN 5428, which has allowed them to keep their servers on the IP network using iSCSI and using Fibre Channel to connect their new pool of disk storage. Keeping servers on the IP network allowed them to greatly reduce the cost of a SAN implementation.
• Boxing Orange, a managed security service provider to Enterprises is using Cisco's IDS Management Center and PIX Management Center as part of their security solution offerings to save time and money.
• Hudson's Bay Company (HBC), Canada's oldest corporation and largest department store retailer, will implement an in-store wireless network using Cisco's Aironet wireless LAN equipment.

Enterprise Customer Segment:
Technology Innovation:
Highlights:

• Storage Networking: Cisco announced its intent to acquire Andiamo Systems, a developer of intelligent storage switching products for the Storage Area Networking (SAN) market. In connection with this acquisition, Cisco introduced the Cisco MDS 9000 Family, a new portfolio of fabric and director-class multiprotocol, intelligent storage networking switches. Cisco also announced joint efforts with 14 leading companies in the storage industry on interoperability, technology-integration projects
• Security: Cisco introduced four new intelligent security services modules that integrate with the Catalyst. 6500 Series of modular multilayer switches. These included a Firewall Services Module, an IPSec (Internet Protocol Security) Virtual Private Network (VPN) Service Module, a Secure Sockets Layers (SSL) Services Module and a Network Analysis Module.
• Security Management Software: Cisco advanced its integrated security management portfolio by announcing the availability of the CiscoWorks VPN/Security Management Solution (VMS) Version 2.1 and wireless LAN enhancements to Cisco Secure Access Control Server (ACS) Version 3.1. Together they offer customers comprehensive, integrated security management easing the administrative complexities of business-critical infrastructure.
• Switching: Cisco introduced the Catalyst 4500 Series., a new line of modular, midrange intelligent switches. The new switches deliver redundancy and fully integrated power through three new chassis: the Catalyst 4507R, Catalyst 4506, and the Catalyst 4503. Cisco also introduced a new compact, three-slot modular switching chassis, the Catalyst. 6503 along with new 10/100 line card options that will support standards-based inline power for IP Communications (including IP telephony).

Commercial Customer Segment:
Customer/Program Highlights:

• Cisco Growing with Technology Awards program: On October 21, Cisco honored 12 small businesses as winners of the 2002 Cisco Growing with Technology Awards program. The announcement was the culmination of a six-month contest whereby small businesses were invited to demonstrate their innovative use of networking solutions and the resulting business benefits. Winners included: Constructware, Brown & Joseph, Ltd, inChord Communications, ScubaToys.com, SupportSoft, Inc., The Telluride Group, Inc., Dexma, Inc., NewspaperDirect, Inc., Quay Corporation, Shorewood Realtors, 21st Century Group, and BondDesk Group.
• Arizona Western College: On August 19, Cisco announced that Arizona Western College has moved to an end-to-end Cisco network infrastructure, following its selection of the new Cisco Catalyst 2950SX-24 desktop switches. The switching solution is for the college's rollout of data, video and voice services at its main campus and five satellite campuses spanning 10,000 square miles. The new Catalyst 2950SX-24 switch provides basic workgroup connectivity as well as Cisco IOS. functionality such as quality of service (QoS), security and network management capabilities.

Commercial Customer Segment:
Technology Innovation:

• Mobile Access Router: The Cisco 3200 Series is a compact, high-performance access router that is designed to provide industry-leading security in data, voice and video communications, and seamless mobility and interoperability. The Mobile Access Router facilitates mobility of networks in motion -- entire networks of communication devices in moving vehicles such as airplanes, ships, tanks and trains -- and is designed for "always-on" connectivity.
• Wireless LAN: The Cisco Aironet 1100 series is the first Cisco access point to be based on Cisco IOS. Software, the leading network system software for switches, routers and other wired network infrastructure equipment. Cisco Aironet 1100 and 1200 Series customers are now also able to extend intelligent network services, including Virtual Local Area Networks (VLANs), Quality of Service (QoS), and Proxy Mobile IP to the wireless network edge.

Service Provider Customer Segment:
Customer Highlights:

• Telecom Italia chose a Cisco voice solution to transport 100% of its national Rome-Milan voice calls and 50% of its international European voice calls over a converged "Voice over IP/MPLS " network. Telecom Italia decided to merge its voice and data networks onto an IP backbone in order to save on operational costs, improve return on assets and quickly roll out new services.
• Charter Communications purchased the Cisco uBR 10012 (universal Broadband Router) to meet the rapidly increasing market demand for its high-speed data services by residential and business customers. Their cable network is now end-to-end Cisco.
• China Telecom selected the Cisco 12000 series routers and Cisco 7000 series routers for its northern ChinaNet IP backbone network expansion to connect 10 provinces, including Beijing and Tianjin. Domestic enterprise and private customers will now have nationwide access to the fastest Internet connections, advanced communications services such as Multiprotocol Label Switching (MPLS) virtual private networks (VPNs), and greatly expanded multimedia capabilities.
• Schlumberger Limited selected Cisco 12400 routers for the data infrastructure underpinning of its DeXa.Net* Secure Private Network (SPN) to provide secure private networks to customers requiring quality of service (QoS), global multi protocol label switching (MPLS) and centralized end-to-end monitoring of network service level agreements (SLAs).
• Bredbandsbolaget (B2), a Swedish provider, turned to Cisco to deliver calls over its Metro Ethernet broadband network using Session Initiation Protocol (SIP), a flexible communications standard developed for the Internet. This network alternative to the Public Switched Telephone Network (PSTN) provides a simple, stable and cost-effective platform to integrate new services such as unified messaging in the future.
• SureWest deployed the Cisco ONS 15327 and Cisco ONS 15454 Multi-Service Provisioning optical platforms on their self-healing fiber optic rings as a transport mechanism to provide reliable voice and data services. A self-healing ring enables automatic network backup designed for 100% redundancy, so if there is a point of failure, the service continues to function.

Service Provider Customer Segment:
Technology Innovation:

• Multi-service Switching: Cisco announced ONS 15600 multi service switching platform designed for high-density aggregation and switching in large metropolitan areas, aiming to significantly reduce first costs and provisioning time
• Routing: Cisco more than doubled the processing power of its Cisco 7200 Series routers, bringing million-packets-per-second (mpps) processing to one of the industry's most widely deployed mid-range routers via the new Cisco 7200 Series Network Processing Engine (NPE-G1).
• Software: Cisco announced several new domain managers, part of its Internet OSS product portfolio; these software components activate services more rapidly, increase productivity and reduce costs of network operation and maintenance
• Cable: Cisco Universal Broadband Routers received Euro-DOCSIS 1.1 qualification from tComLabs, becoming the industry's first qualified Euro-DOCSIS 1.1 layer-3 CMTS.
• Software: Cisco announced a new Multiprotocol Label Switching (MPLS) bandwidth protection solution that provides a cost-effective alternative to SONET/SDH protection. The Cisco MPLS Bandwidth Protection solution is a network architecture that uses MPLS Traffic Engineering Fast Reroute and an application called Tunnel Builder Pro.

More information:

To read the announcements for the technology innovations and customer wins visit News@Cisco's press release archive

Press Contacts: Enterprise:
Robert Barlow
408 527-5018
rbarlow@cisco.com

Service Provider:
Catherine Stewart
408 853-7991
castewar@cisco.com

Commercial:
George Paris
408 526-7740
gparis@cisco.com