Full Story
Cisco Completes the Acquisition of Latigent
SAN JOSE, Calif. - Oct. 16, 2007 - Cisco® today announced that it has completed the acquisition of Latigent, LLC., a leading provider of web-based business intelligence and analytics reporting solutions, focused on contact centers. Latigent's products are built from the ground up to take advantage of Web 2.0 principles that help enable customers to create flexible, scalable, easily customizable, and intuitive historical and real-time reports for their contact centers.
Latigent's products complement and enhance Cisco's Unified Customer Contact solutions that are designed to evolve today's call centers to the Customer Interaction Network, a single, integrated platform that easily integrates with legacy contact center platforms and networks.
With the close of the transaction, Cisco will integrate Latigent's team and technologies into its Customer Contact Business Unit. This is acquisition No. 123 for Cisco.
About Cisco Systems
Cisco, (NASDAQ: CSCO), is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go to http://newsroom.cisco.com.
Cisco, Cisco Systems and the Cisco Systems logo are registered trademarks of Cisco Systems, Inc. in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners.
