Cisco and Citrix Collaborate to Unify Communications and Business Applications

VoiceCon 2006, ORLANDO, Fla., March 6, 2006 - Citrix Systems, Inc. (Nasdaq: CTXS), a global leader in access infrastructure solutions, and Cisco Systems, Inc. today announced that they are working together to integrate presence and call processing capabilities into a broad range of enterprise applications that have been deployed with Citrix Application Delivery solutions. The relationship will offer tested, packaged IP solutions, without the cost, complexity and risk of custom projects. In addition, this solution will provide a rich, Session-Initiation-Protocol(SIP)-based, collaborative experience allowing employees to communicate more effectively and solve business problems more quickly.

Until recently, companies had been investing only in convergence tools that merge voice and data traffic onto a single network, for network and administrative cost reduction. Cisco and Citrix's new agreement takes network convergence one step further, integrating communication and business applications to offer improved business agility. According to Gartner Research, with communications integrated into the business process - presence, messaging, real-time voice - delays will become minimal and applications will directly contact the appropriate person using a communications application.¹ By 2010, 80 percent of companies will have integrated communications (voice/IM/messaging) into some business applications or processes.²

"Cisco and Citrix share a similar vision of unifying communications with data applications and leveraging the converged network that is already providing business benefits to organizations," said Murli Thirumale, group vice president and general manager, Gateway Group, Citrix. "Integrating Citrix Application Delivery with innovative and open communications offerings from Cisco will provide our customers with a collaboration solution that improves business agility."

The relationship between Cisco and Citrix will initially be centered on the integration of the Citrix Application Gateway^TM and the Citrix® Voice Office suite of applications with Cisco Unified CallManager and Cisco Unified Presence Server. The combined solution will add SIP-based user presence information and dialing capabilities to Citrix Voice Office applications on Cisco IP telephones and enterprise applications using Citrix Smart Agent technology, a component of the Citrix Voice Office suite of communication applications delivered to users of IP telephone and PC's.

Citrix Smart Agent provides a link between the telephone and computer, enabling users to dial their telephone by simply clicking on telephone numbers within e-mails, applications and information that can be accessed using Internet Explorer. With Smart Agent, customers will be able to utilize click-to-call, with presence, for applications deployed on the users PC and/or deployed on Citrix's Application Delivery solutions.

Users will now start to see presence information in applications deployed on their IP telephone screen and their PC or laptop. Key benefits of ensuring presence and availability are:

• The communications process is streamlined, eliminating time spent trying to reach someone who is unavailable.
• Users will have immediate access to knowledge and information sources. Delays due to ineffective communications will become minimal.
• Users will have more business agility to engage in other time-sensitive business processes such as responding to customer needs and improving time-to-market.

"We are pleased to work with Citrix to leverage the embedded intelligence that resides in the network infrastructure to bring business communication benefits to end users," said Barry O'Sullivan, vice president and general manager of Cisco's voice technology group. "Both companies are working together to provide customers with communications solutions that simplify their workday and in turn will increase productivity and impact a company's top and bottom line."

With Cisco's® Unified Communications system, a new suite of voice, data and video products and applications announced today, organizations of all sizes will be able to communicate more effectively. The system will allow customers to integrate their communications system with their IT infrastructure, streamlining business processes for the way effective businesses need to work today.

"Business leadership requires that companies provide workers with the capability for immediate access to knowledge and information sources. Delays due to ineffective communications are eroding worker productivity and impacting business outcomes." wrote Elizabeth Herrell, vice president of Forrester Research, in a recent report.³ "SIP solutions improve business objectives by speeding decision making, shortening response times to customers and partners, and increasing employee productivity.⁴

Cisco and Citrix will be demonstrating the presence-enabled applications during the VoiceCon Conference in Orlando, Fla. Integrated products are targeted for release in the second half of 2006. Citrix will add voice access to its access infrastructure solutions and will offer these solutions through the Citrix partner channel in the latter part of the year. The Citrix Application Gateway and the Citrix Voice Office suite of applications will be offered to Cisco customers through the Cisco Solutions Plus program.