Health Care Interpreter Network
August 7th, 2006A small group of California hospitals is tapping Internet technologies to address one of the most daunting challenges faced by the healthcare industry in the United States. Known as the Health Care Interpreter Network (HCIN), the program is using Internet protocol (IP) networking equipment and software from Cisco Systems to connect remote medical interpreters with patients who have little, if any, English language skills.
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- Cisco Systems and California Healthcare Organizations Host Press Conference To Announce Major Initiative to Improve Healthcare Quality for Millions of Limited-English Speaking Patients
- Health Care Interpreter Network Taps Cisco Technology to Meet Needs of California's Diverse Patient Population
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Healthcare Interpreter Network:Breaking Down Language Barriers Health Care Interpreter Network (HCIN) is using IP networking equipment and software from Cisco to connect remote interpreters with patients who have little, if any, English language skills.
Related Information
Other Resources
- Cisco Systems HCIN Fact Sheet (PDF - 32KB)
- Health Care Interpreter Network Fact Sheet (PDF - 36KB)
- Health Care Interpreter Network Organization Biographies (PDF - 32KB)
- California Department of Managed Health Care (PDF - 296KB)
- Quest: Prescription for Success (PDF - 786KB)
- UCLA: Health Policy Research Brief (PDF - 102KB)
Related Links
- Health Access Report: Videoconferencing Medical Interpretation: The Results of Clinical Trials
- Quest: Technology Management for Business
- California Association of Public Hospitals and Health Systems
- Contra Costa Health Services
- San Joaquin General Hospital
- San Mateo Medical Center
Contacts
- Mark Ferrone, Public Relations-Corporate, Cisco Systems, Inc. 408 525-7264 mferrone@cisco.com
- Amy Hughes, Public Relations-Technology, Cisco Systems, Inc. 408 525-8471 ahughes@cisco.com
- Liza Goldberg, Industry Analyst Relations, Cisco Systems, Inc. 408 525-2361 lgoldber@cisco.com
- Liz Lemon, Investor Relations, Cisco Systems, Inc. 408 527-8452 lemon@cisco.com
- Stephen Robitaille, California Association of Public Hospitals and Health Systems, 510 874-7113 srobitaille@caph.org
- Lynne Randolph, California Department of Managed Health Care, 916 445-7442 lrandolph@dmhc.ca.gov
- Steven Birenbaum, California HealthCare Foundation, 510 587-3157 sbirenbaum@chcf.org
- Julie Freestone, Contra Costa Regional Medical Center/Health Centers, 925 313-6268 jfreestone@hsd.co.contra-costa.ca.us
- Jessica Rothhaar, Health Access Foundation, 510 873-8787 ext 107 JessicaR@health-access.org
- Melinda Paras, Health Care Interpreter Network (HCIN), 510 845-7272 mparas@jps.net
- Eileen Young, Fujitsu Computer Products of America, Inc., 408 746-7297 eyoung@us.fujitsu.com
- Barbara Klide, QuestTM Technology Management, 916 609-8024 barbara_klide@questsys.com
- Dave Hook, San Mateo Medical Center, 650 573-3983 dhook@co.sanmateo.ca.us
- Ken Cohen, San Joaquin General Hospital, 209 468-6621 kcohen@sjgh.hs.co.san-joaquin.ca.us