News@Cisco: Voice Customer News

Ontario Hospital Organization Benefits from Simplified Operations

Tue, 03 Jul 2007 04:00:00 PST

July 3, 2007 BUSINESS CHALLENGE The Niagara Health System (NHS) is Ontario's largest multi-site hospital amalgamation, consisting of six hospital sites and an ambulatory care centre serving 434,000 residents across 12 municipalities. The NHS has approximately 4200 employees, including 1,800 nurses, and is supported by about 650 physicians. Care provided is wide-ranging, and includes approximately 186,000 patient visits annually at the NHS Emergency Departments and Prompt ...

BT Delivering World's First National All-IP Network

Mon, 18 Jun 2007 04:00:00 PST

June 18, 2007 With 30 million telephone customers in the United Kingdom alone, BT is a leading provider of communications solutions serving customers in over 170 countries. Over the last few years, the company has embarked on a complete transformation of its existing telecom network--investing $19.8 billion to build the world's first national all-IP network, the 21st Century Network (21CN). To better understand the strategic importance of this next-generation network to ...

Airbus Takes Off with Cisco Unified Communications

Thu, 14 Jun 2007 04:00:00 PST

TOULOUSE, France - June 14, 2007 - Cisco® today announced that Airbus has completed deployment of a Cisco Unified Communications system to help improve collaboration, increase productivity and simplify its communications infrastructure, which will support 45,000 employees. The completion of the deployment marks the shipping of 12 million Cisco Unified IP Phones. Airbus has migrated from a traditional private branch exchange (PBX) system to a fully IP-based telephony system, ...

Canadian Title Insurance Company Stakes its Ground with Unified Communications

Tue, 05 Jun 2007 04:00:00 PST

June 5, 2007 BUSINESS CHALLENGE First Canadian Title is a pioneer in the title insurance business. With a customer base of more than 15,000 lawyers and notaries across Canada, as well as banks, lending institutions, real estate agents and mortgage brokers, First Canadian Title is a trusted provider of title insurance and real estate related services for commercial and residential properties. Customers turn to them for their expertise and for the peace of mind that comes ...

Cisco Helps Telford & Wrekin Council Integrate and Transform Community Services

Tue, 05 Jun 2007 04:00:00 PST

LONDON, June 5, 2007 - Telford & Wrekin Council in the West Midlands will transform local community services by using a Cisco® Unified Communications system to integrate multiple agency services and deliver them to residents in a way that is transparent to the customer, even in residents' homes. Children and parents will be able to visit their local schools to access not just education but also a range of council services such as social care and benefits as well as non-council services ...

Cisco and Cisilion Help Improve Healthcare Services and Reduce Costs for Suffolk NHS

Tue, 15 May 2007 04:00:00 PST

LONDON, May 15, 2007 - Patients and healthcare staff in Suffolk will be able to communicate more easily and at significantly reduced costs with a Cisco® Unified Communications system being implemented across 200 healthcare locations in Suffolk by Cisilion, a Cisco Gold Certified Partner. The solution will be one of the first voice-over-IP (VoIP) systems to be deployed over the NHS N3 network. Part of the National Programme for IT, the network provides the NHS with fast broadband ...

Canadian University Deploys Cisco Unified Wireless Network

Mon, 14 May 2007 04:00:00 PST

May 1, 2007 Business Challenge As the oldest educational facility in Canada and the first institution in North America to offer a higher education entirely in French, Université Laval is one of Canada's leading universities. In addition to a comprehensive liberal arts undergraduate program, the university offers postgraduate programs in professional areas including medicine, dentistry, and actuarial studies. Laval's main campus in Quebec City covers 1.2 ...

Top 12 UK Legal Firm Invests in Cisco Connected Workplace Solution

Thu, 03 May 2007 04:00:00 PST

LONDON, May 3, 2007 - Norton Rose, one of the largest law firms headquartered in the UK, is deploying a Cisco® Unified Communications system in its UK office to help improve its customer service and competitive advantage. The system is part of a Cisco Connected Workplace for Law Firms blueprint that consists of a set of network solutions, customer services and application partners that provide an integrated and collaborative way to link the firms' lawyers and support staff to important ...

Cisco IP Interoperability and Collaboration System 2.0 Improves Public Safety and Speeds Incident Response

Mon, 26 Mar 2007 04:00:00 PST

SAN JOSE, Calif. - March 26, 2007 - Cisco today announced the release of Cisco® IP Interoperability Collaboration System 2.0 (IPICS). The Cisco IPICS family of products and applications helps enable personnel within the same or different agencies to communicate across previously isolated radio, IP and non-IP networks. This improves the speed of responsiveness by delivering information to various types of communications devices whether a radio, a telephone, an IP phone, a mobile phone ...

Cisco Hosting "Effective Strategies to Help Ensure Your WLAN Is Voice Ready" Online Seminar

Fri, 09 Mar 2007 04:00:00 PST

Who: Ben Gibson, director of Enterprise Mobility Solutions and a Cisco enterprise technology partner. What: Cisco® to present how a voice-ready wireless network and high-quality voice services, including new voice clients and applications, can boost business mobility and help improve productivity. Discussions to include: The Cisco Unified ...

Cisco Delivers New Unified Communications Solutions to Improve and Personalize Real-Time Global Business Collaboration

Mon, 05 Mar 2007 04:00:00 PST

ORLANDO, Florida (VoiceCon Spring 2007) - March 5, 2007 - Cisco today announced new products and applications that allow organizations to use their network as a platform for more effective and more personalized business collaboration. Cisco Unified Communications system 6.0 is a comprehensive communications system for voice, video and data. This new release introduces capabilities that will dramatically improve the productivity of mobile employees and cost-effectively deliver Unified ...

Cisco Unified Communications – A New Way of Communicating

Mon, 05 Mar 2007 04:00:00 PST

March 5-8, 2007 VoiceCon is the leading enterprise voice conference and exhibition in North America. Keynoting at this year's event, Charles Giancarlo, Senior Vice President and Chief Development Officer, Cisco, and President, Cisco-Linksys LLC, shares his vision of the evolving ...

Unified Communications Brings Immediacy to Collaboration

Mon, 05 Mar 2007 04:00:00 PST

March 5, 2007 By David Barry, News@Cisco If physicians were equipped with mobile devices on their belts that were hooked into a Unified Communications (UC) system, what might they be able to accomplish that they can't today? "They'll be able to reach other physicians and specialists immediately and eliminate the phone tag that costs hours of time and impacts patient care," says Joe Brickweg, infrastructure director for the information systems department ...

Glasgow City Council Develops e-Government Strategy with THUS plc and a Cisco Connected Government Solution

Mon, 19 Feb 2007 04:00:00 PST

GLASGOW, February 19, 2007 - Glasgow City Council is implementing Access Glasgow, a comprehensive e-government strategy to improve the delivery of services to nearly 600,000 citizens. Fundamental to this approach is a modern, high-bandwidth communications infrastructure provided to the Council by THUS and a unique relationship with Cisco®. Access Glasgow will deliver a citywide network platform to integrate data, voice and video communication and support a host of front-line ...

TEO Chooses Scientific Atlanta Platforms for Rapid Launch of IPTV and DVB-T Services in Lithuania

Mon, 19 Feb 2007 04:00:00 PST

KORTRIJK, Belgium - February 19, 2007 - Scientific Atlanta, a Cisco company, today announced TEO LT, AB Group, the largest fixed-line telephony and Internet related services provider in Lithuania, has launched both IPTV and DVB-T video services from a newly created Scientific Atlanta® digital headend. The new headend and associated systems support content acquisition and delivery, MPEG-4/MPEG-2 encoding and decoding, and digital content and network management. "We had to ...